Terms & Conditions

At the time of proposal, Artworks.lk will provide the customer with a written estimate or quotation by email. These Terms and Conditions can be read at any time on the Artworks.lk website.

Alternatively, the client may send an official purchase order in reply to the estimate or quotation which binds the client to accept our terms and conditions, or an email acknowledging acceptance of the quotation.

For the avoidance of doubt, the Artworks.lk Terms & Conditions are what govern the job, not any conditions on the customer’s purchase order.

Charges for design services to be provided by Artworks.lk will be set out in the written estimate or quotation that is provided to the customer. At the time of the customer’s accept the quotation, a non-refundable payment of 50% of the quoted fee will become immediately due.

Unless agreed otherwise with the Client, all design services require an advance payment of a minimum of fifty (50) percent of the project quotation total before the work commences or is supplied to the Client for review. The remaining fifty (50) percent of the project quotation total will be due upon completion of the work prior to release of materials.

We will supply proofs and PDF files as appropriate for printing, or other graphic files as detailed in the job scope or request.

Charges for any additional services requested during the project that are over and above the estimated time or out of scope will become fully payable (100% of the quoted amount) at the time of estimate or quotation acceptance.

The placement of an order for design and/or any other services offered by Artworks.lk, by email, verbally, or in writing, is deemed to be acceptance of these terms and conditions.